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CX Managers

Our customer experience managers are here not just to make your tenancy easier, but to make everyday life and business run more smoothly. We believe the best CX managers anticipate your needs before you do.;

Here’s what sets us apart…

Hotel for Business

We don’t see this as an office campus. Instead, it’s more of a “hotel for business”.

We have a collection of processes to track every customer query and maintain a happy, productive high-end workplace. This means a full team of CX managers, including one front-of-house in each main building to help you with everyday needs.

Concierge

This team of CX managers is responsible for maintaining and improving your situation. They are your first point of contact and a reflection of our dedication in making this the best possible place to run a business.

This is a relatively new and young business campus, but already we’ve helped tenants organise events on campus.

Just like a hotel concierge, our CX managers are armed with local knowledge and a long list of contacts.

Our B2B customer management team is happy to help you make the most of this cutting-edge campus, whether that’s helping with big events, making the most of the space and environment or putting you in touch with handy services, from dry cleaning to movers.

Our job is to ensure that your experience is as enjoyable and smooth as it possibly can be.

New City Quarter for Dublin

We’re not just building offices; we’re building a community.

Soon, Dublin Airport Central will be a bustling business park of five blocks, dozens of businesses and 3-4,000 tenants.

These tenants will have access to our expert community managers who will inform them of the 35 food and beverage offerings, local discounts for Dublin Airport Central customers, and even allowances to our myriad services (such as gyms and classes).

Welcome to Dublin’s newest, most comprehensive business quarter.

Workplace Wellness in Full Flow at Dublin Airport Central

Jul 12, 2019, 17:04 PM by Kieran O'Callaghan
The importance of mental and physical wellbeing is of paramount concern to Irish-based businesses, with our facilities leading the way in Workplace Wellness.

Wellness in the workplace is important, it is probably more important than ever to have a work-life balance. This is something that Dublin Airport Central pride themselves on by being able to provide many facilities that can help facilitate wellness in the workplace.

This was discussed with The Irish Times recently with our very own Paul Byrne, who is head of Sales & Marketing here at Dublin Airport Central. As Paul mentioned in the article; “We are more than just a landlord, we care about employee health and wellbeing simply because our tenants/customers care about their employees and want them to be happy and well.” This just makes sense to us.

There are several benefits to a business when wellness is encouraged:

Employee Retention – Keep the best talent in your industry
Reduce Stress – A calm and peaceful workplace is beneficial to all involved
Workplace Morale – Staff are much happier and motivated. Greater workplace bonds are formed
Focus – Relaxed minds can put more energy into completing tasks
Productivity – Allowing yourself to relax can help boost productivity for the remaining day’s tasks

Wellness can be seen in multiple ways throughout Dublin Airport Central:

Health & Fitness

With many employers aware of their staff becoming more involved in exercise and an interest in a location close to the workplace for this, in order to take part either before or after working hours, it is important to provide this facility.

Go for a swim at the 25-meter pool which is located on-site and then spend some time in the sauna and steam room. Or even take some time to head to the on-site golf driving range to blow off some steam.

Leisure

It is important to relax. As important as you might believe working full steam consistently in order to get projects and tasks completed is helping, it is actually hindering your ability in the background.

You need to take time to pump the brakes occasionally. Allow yourself to relax and don’t feel guilty by doing so. Too many people feel they cannot pause to take a breath, which is not beneficial to anybody in the long run. Dublin Airport Central provide many ways to improve your personal wellness.

You’ll find a 1.25-acre public park built on campus, which includes Yoga on the green, which is an incredibly relaxing way not only to unwind but also become immersed in the wonderful community.

Community

Being part of a vibrant community can be a true benefit to wellness. It allows you to be part of something bigger with like minded people who you can relate to and connect with. Social interaction from the community also plays a big role.

A simple ‘Good morning’ from your colleagues or even the friendly barista making that delicious morning coffee embraces connection, it may be a small connection, but it plays a large role on your wellness. Human interaction is incredibly important for your wellness.

Events

Joining in on community events can be a great way to meet new people and become part of the larger community. You’re bound to have a smile on your face and your time at the event filled with moments of laughter, which obviously has a massive positive impact on wellness in the workplace, it also increases your internal relationships with your co-workers, which in turn can boost staff morale.

Dublin Airport Central host several different events throughout the year which, such as the annual 5K Fun Run, which you can read more about on the News section of our website.